So your BlackBerry is faulty and you have to return it but don’t want all your messages, contacts etc still on there?
First of all, back up everything using Desktop Manager so that it can be transfered to the new BlackBerry.
Now, go to Options>Security Options>General Settings> and press the Menu key (Blackberry one with dots on). Select Wipe Handheld and enter “blackberry” (without the quotes) or whatever the security password has been set at and press OK. Then wait whilst everything is erased.
Be aware that this will wipe all user data and restore it to the factory default settings so only perform the above if you absolutely need to erase all data. T-Phone can not be held responsible for any loss of data when performing this action.
If you enjoyed this article, please consider sharing it!
