| SMS Service Centre number: | +447802 000332 (contract), or +447802 092035 (pay as you go). This number is used to configure your phone for sending text messages. (See SMS page) |
| Handset’s serial number: | Enter ‘*#06#‘ as a phone number, to get your handset’s serial number (known as the IMEI) – useful if your phone is stolen |
| Software version: | Enter ‘*#0000#” as a phone number, to get your handset’s software version number. Doesn’t work with all makes of handset |
| Pay as you go credit | Enter *#10# as a phone number, to check how much remaining credit you have |
| MMS on o2 | Want to know what MMS is, or how to set it up, go to our MMS page. |
| WAP and GPRS settings | Click here for o2 WAP setup information The GPRS APN (Access Point Node) is mobile.o2.co.uk |
| Contacting Customer Services | If you need to contact Customer Service by phone or email, see our o2 Contact Page |
| Stolen handset | If your o2 handset is stolen, call o2 immediately:
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| SMS delivery receipt: | To get a receipt when a text message is delivered, prefix the text message with *0# to get a receipt when the message is delivered (e.g. send the string ‘*0#Hello World’). This works on a per-message basis |
| How do I upgrade my o2 handset? |
Call T-Phone on 01204 595335 if you wish to upgrade. |
| o2 email details: | As well as being able to access your o2 email from the o2 website, you can also access your mail from common email applications like Outlook, or from your PDA email application (e.g. Pocket PC, Palm or Psion). The details needed are as follows: Incoming (POP3) server: mail.o2.co.uk Outgoing (SMTP) server: smtp.o2.co.uk or mail.o2.co.uk Username: <Your o2 logon name>@o2.co.uk (e.g. myusername@o2.co.uk) Password: The password used to log on to the o2 website |
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